Description
If we Naruto run, we can move faster than their bullets.
This pullover hoodie is markedly soft, unisex with a loose fit that is versatile and lends itself to daily wear. Spun from a plush fabric that is made up of cotton and polyester fibers, this hoodie features an up-to-date fit, hood with white drawcords, kangaroo pocket, ribbed cuffs and waistband.
GET 25% OFF WHEN YOU BUY 4
All apparel is automatically 25% off when you buy 4 or more, plus free shipping in the US
Shipping
Shipping Policy
Welcome to Mercadoboutique. We are committed to processing and delivering your order safely, accurately, and efficiently across the United States.
Business Information
Store: Mercadoboutique
Company: MICHELLE MERCADO LLC
Website: mercadoboutique.com
Address: 8857 NW 114 TERRACE, HIALEAH GARDENS, FL 33018 United States
Customer Support
Email: [email protected]
Support Hours: Monday – Friday
9:00 AM – 5:00 PM (EST)
Response Time: 1–2 business days
1. Order Processing
Orders are processed only after payment has been successfully verified and accepted.
- Processing days: Monday – Friday (EST)
- Orders placed after 5:00 PM EST are processed the next business day
- Orders placed on weekends or postal holidays begin processing on the following business day
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
2. Shipping Carriers
We work with trusted logistics and postal partners to ensure reliable delivery service.
- USPS
- DHL
- EMS
- Regional & local postal carriers
Carrier selection may vary depending on destination, package size, and logistics availability.
3. Delivery Time & Shipping Fees
Estimated delivery times may vary depending on your location and carrier conditions.
| Shipping Method | Handling Time | Transit Time | Shipping Fee | Delivery Area |
|---|---|---|---|---|
| Standard Shipping | 1–2 Business Days | 4–9 Business Days | $4.99 | Continental United States |
4. Order Tracking
After your order is placed, you will receive an order confirmation email.
Once your package ships, a tracking number will be sent to your email address.
- Tracking updates may take 3–7 days to appear
- Carrier delays may occur during peak periods or severe weather
- If your order exceeds the estimated timeframe, please contact support
5. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
- Incorrect or incomplete addresses may cause delays or failed deliveries
- Additional reshipping fees may apply if a package is returned
- Forwarded or redirected packages are the customer’s responsibility after shipment
6. Shipping Limitations
At this time, we do not ship to the following locations:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International destinations outside the continental United States
7. Special Orders & Seasonal Releases
Certain limited releases or seasonal products may require slightly longer handling times during high-demand periods.
If additional processing time is required, customers will be notified by our support team.
Need Shipping Assistance?
If you have questions regarding shipping, tracking, or delivery status, please contact our support team.
Email: [email protected]
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Returns & Refunds Policy
Refund & Return Policy
At Mercadoboutique, we are committed to providing a transparent and reliable shopping experience. This policy explains how returns, exchanges, and refunds are handled for purchases made through our official website.
Business Information
Company: MICHELLE MERCADO LLC
Website: mercadoboutique.com
Address: 8857 NW 114 TERRACE, HIALEAH GARDENS, FL 33018 United States
Customer Support
Email: [email protected]
Response Time: 1–2 business days
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
1. Return Eligibility
We accept return requests within 30 days from the delivery date for both defective and non-defective products, provided the conditions below are met.
- Items arriving damaged or defective
- Receiving the wrong item
- Products significantly different from the description or ordered variant
- Material issues affecting normal use or appearance
2. Non-Eligible Returns
Return requests may not be approved under the following circumstances:
- Products that have been worn, washed, altered, or damaged after delivery
- Items missing original packaging or tags
- Minor cosmetic imperfections that do not affect functionality or usability
- Issues caused by misuse, improper handling, or external damage after delivery
Approved returns must be sent back in their original unused condition.
3. Return Shipping & Fees
All approved returns are handled by mail.
- Return shipping labels are provided free of charge
- No restocking fees apply
- No hidden processing fees are charged
Return instructions will be sent after your request has been reviewed and approved by our support team.
4. Exchanges
Exchanges are available within 30 days of delivery, depending on stock availability and product eligibility.
To request an exchange, please contact our support team with your order number and the item you would like exchanged.
5. Refund Processing
Once a returned item is received and inspected, refunds will be processed back to the original payment method within 10 business days.
Processing times may vary depending on your payment provider or financial institution.
6. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Depending on the issue, we may provide:
- A replacement item
- An exchange
- A partial or full refund
7. Lost or Stolen Packages
If tracking information shows that a package was delivered but you did not receive it, please first check with household members, neighbors, or the carrier.
Once delivery is confirmed by the carrier, Mercadoboutique is not responsible for lost or stolen packages.
8. Policy Updates
We reserve the right to update or modify this policy at any time to reflect operational or legal changes.
Any updates will be posted on this page together with the revised effective date.
Need Help?
If you have any questions regarding returns, refunds, or exchanges, our support team is here to help.
Email: [email protected]
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Additional information
| Size | S, M, L, XL, XXL |
|---|---|
| Color | Black, Blue, Sport Grey, Irish Green |
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